Helping Airlines Conquer Challenges on Recovery

Discover how artificial intelligence bring impact and protection to the recuperating aviation industry

Since the first quarter of 2020, commercial air traffic plunged significantly, affecting hundreds of airlines worldwide. Travel restrictions and the increasing number of COVID cases prompted travelers to cancel business and holiday trips. But despite the continuing threats brought about by Covid-19, the airline sector continues to find solutions to bounce back and recover from the losses incurred by the pandemic.

One of the main problems that airlines face is revenue leakage. Even before the contagion started, the aviation industry was already suffering from losses. It was due to a mismatch between expected revenue and the actual amount received. These discrepancies could have resulted from ticket cancellations and refunds, incorrect booking and ticket issuing, space churning, changes in money exchange rates, and other factors. For example, sales agents and corporations acquire special rates for promotional purposes. These rates may vary depending on the season and can change based on the agreement with the company. Errors in filing and issuing are highly plausible for this scenario because of the volatile changes. This kind of partnership can result in revenue leakage.

Every transaction involves a complex process that can be overwhelming to human capacity. With massive information to cover and trace, it is not an overnight process that companies are willing to spend on. If they persist with limited resources, obtaining the company’s actual profit and losses in real-time becomes an impossible feat to achieve. Even the best outsourcing firms are able to test tickets for a limited set of violations.

To resolve this problem, Rassure developed a comprehensive solution to detect revenue leakage. This form of artificial intelligence scours through the system in search of potential losses. Once an issue is detected, the said technology simulates various approaches and selects the most appropriate solution to fix the problem. With stricter health protocols, the requirement of a skeletal workforce with lesser personnel has proven to be a challenge for companies. Fortunately, this timely innovation provides faster identification of revenue leakage. It saves time, manpower, and valuable resources, which means doing more for less. With that said, the technology on protecting airline revenue becomes a vital element to airline companies recovering from Covid-19.

The sudden outbreak of Covid-19 created a plethora of challenges that disrupted the world economy. Fortunately, man’s ability to adapt to a changing environment paved the way to the new normal. The recovery from the pandemic will take time, but fundamental shifts have emerged to keep up with the demand. Travel experience may be different since safety and health standards have become more stringent. Moreover, digitalization created opportunities that permitted the aviation industry to evolve. For instance, mobile apps will become more beneficial and convenient. These apps can store the traveler’s information for faster transactions.

It is high time for airline owners to invest in smart technology. With Rassure’s reliable solution on revenue protection, aviation companies can focus on other pressing matters instead. The dawn of automation has arrived, providing more efficient solutions to date.

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