Rassure Success Stories Moment – episode 2
Digitization and automation are the smartest ways to redo the business in these challenging times.
Rassure has embarked on this journey through digitization which leads to saving valuable dollars for airlines without any investments.
So, what is today’s story?
How can a smarter Digital partner help to recover more?
Not only in abuses can we find leakages. Sometimes certain configuration rules that, without the Airline notice can also cause leakages. We saw an example of this with a current Airline we are working with; For YQYR, during the audit process, it was observed that certain itineraries could have a significant reduction in fuel surcharges by having an additional stopover in a certain city, and therefore the agents were using that stopover to circumvent the fuel surcharge.
Perfectly legal as per the filed fare rules – but certainly not the Airline’s intent as we found out when we raised it with them. The airline corrected this situation within 24hrs. The estimated savings amounted to over USD 1.5M annualised! As far as we could figure, this fare rule had been in place for a number of years!!!
Legacy providers are unable to identify this type of leakage as they are just looking at abuses and as the audit is done by several different auditors, making it impossible to look at patterns. However, In Rassure we have RAX, a fully automated platform that is much more than just an audit tool, it is truly an Airline partner, the Airline’s right partner!
Not Detected, Not Seen, Lost Profit.
Stay tuned and don’t lose the next Rassure Success Stories Moment!!