Rassure

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Jul 28 2020

Audit COVID-19 Exchange & Refunds Automatically

Buried under tens of thousands of airline ticket refund applications? Pleased to announce that Rassure has implemented ATPCO Emergency Flexibility for Changes to Fare Rule Conditions on Existing Tickets. RAXTM is now able to automatically audit airline refunds and validate them against either the original fare rules or if qualifying, against exceptions coded using ATPCO’s Emergency Flexibility. This service enables an airline to utilize the ATPCO facility to code the automatic processing of COVID-19 exceptions to standard exchange and refund rules, enabling agents to handle Exchange and Refunds automatically via GDS rather than submitting a refund application to the airline. Benefits for airlines using this ATPCO facility combined with Rassure’s refund validation service are:

  • Save time and money: Practical alternative to manual processing via Refund Application Processing. Automatic refunds via GDS + automatic audit review by RASSURE RAXTM vs costly manual processing and review of each refund application.
  • Immediate Processing: Preconfigured ATPCO Emergency Flexibility for Voluntary Changes and Refunds Rules (COVID19 Rules) on RASSURE RAXTM
  • Increased Refund Audit Frequency: Covers the airline’s exposure to ARC & BSP refunds through frequent Refund Audits, i.e. Daily, Weekly, Fortnightly, Monthly. 
  • 100% validation: Rassure’s audits are based on reviewing 100% of tickets, clients can be confident that every refund, no matter how many, will be audited. 
  • Error Free Service: RAXTM implements and checks through all data supplied by Airline at time of processing.

Written by Gerald Thomas · Categorized: Announcements · Tagged: #covid

Oct 17 2019

IATA explains revenue leakage from tickets

In 2015, airlines have issued 2.3 million ADMs transactions for a value of US $ 579 million, incurring an estimated industry cost of US $ 150 million to manage the ADM process. Source: IATA https://www.iata.org/whatwedo/airline-distribution/Pages/adm.aspx extracted 17th October 2019

Rassure is now demonstrating that this is just the visible part of the iceberg. Undetected until now is leakage that could be several times this number, potentially about up to US$5B p.a. globally when direct sales is also included.

Source: https://youtu.be/xMYszGTG_8s

Written by Gerald Thomas · Categorized: Announcements

Oct 01 2019

Rassure NSW Export Award finalist

Rassure has been selected as a finalist in the Emerging Exporter award category for the 2019 Premier’s NSW Export Awards! Born global, based in Chatswood, NSW, Rassure helps global airlines reduce the revenue leakage from ticket transactions. We are proud to contribute to the economic performance of Australia.

Written by Gerald Thomas · Categorized: Announcements · Tagged: #nswea2019

Mar 02 2017

Rassure wins Australian Government Accelerating Commercialisation funding

Rassure has secured a $500,000 funding from the Australian Government  under the Accelerating Commercialisation element of the Entrepreneurs’ Programme. The Rassure team is pleased that we have been successful after undergoing a rigorous assessment process. This is continued validation of the technology that Rassure is developing which is a revolutionary break from current approaches to airline revenue auditing. The grant will play a critical role in helping Rassure enter the global aviation services market.

Written by Gerald Thomas · Categorized: Announcements

Oct 05 2016

Rassure – now an IATA Strategic Partner

In September 2016, Rassure has been accepted as an IATA Strategic Partner.  This is a recognition of the contribution that Rassure is able to make.  In addition, Rassure intends to use this new relationship to enhance our service offerings.  The recent IATA World Financial Symposium 2016 in Singapore was the perfect platform to launch this new relationship.

Written by Gerald Thomas · Categorized: Announcements

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